The Questions People Ask Before They Book
Seventeen answers about price, proof of cover, products and what happens when a visit falls short. Written for homes and workplaces across Maryland and Washington, D.C., and limited to what Quick Cleaning Services can put in writing.
Fully Insured & Bonded Flat rate, never hourly Serving Maryland since 2016

What a Cleaning Costs, and How That Number Is Reached
Cost is the first thing almost everyone asks and the thing most cleaning websites answer last. Here is the whole method, including the parts that work against us.
There is no single figure. Every visit is a flat rate, fixed before anyone arrives and never converted into an hourly charge. Square footage and bathroom count set the starting point, the condition of the place moves it, and the service you book and how often you book it move it again.
A company that names a number over the phone without hearing about the property is guessing. A studio on a recurring plan and a five bedroom that has gone a year without help are not the same job, and one published price would misprice both.
Because a table of prices would be accurate for almost nobody. Two houses of identical size can be an hour apart in work depending on whether anyone has cleaned them recently, and a published rate would either sit high enough to cover the worst case, which overcharges most people, or sit low and get revised upward after the walkthrough. Describing the property on the free estimate form takes a couple of minutes and produces a firm figure instead of a range.
Higher than a routine visit of the same square footage, and the reason is scope rather than size. An occupied home is cleaned around furniture. An empty one exposes every surface that furniture was hiding, and the standard being cleaned to is a landlord or a buyer walkthrough rather than daily comfort. Inside cabinets, inside the oven and the fridge, baseboards and closet floors all become part of the job. The move-in and move-out cleaning page lists what the visit covers.
Dust volume and residue, far more than floor area. Construction dust settles into every track, vent and ledge and comes back twice after the first pass, which is why this work is quoted separately from housekeeping instead of as a large deep clean. Paint flecks, adhesive and sticker residue on cabinets and fixtures each add time of their own. The post-construction cleaning page covers how the stages are sequenced.
The quoted figure is the charged figure. That is the entire point of quoting flat instead of by the hour: a visit that takes longer than expected is our problem to absorb, not a bigger invoice at the end. The trade is that the description you give has to match the property, because the quote is built on it.
Often, and it is not a surcharge. A place that has gone a while without professional cleaning usually needs one deep cleaning before a recurring schedule begins, because a routine visit is built to hold a standard rather than to create one. That first visit is quoted as the deep clean it actually is. The recurring visits that follow are quoted as themselves.
Whether Maryland Sales Tax Lands on Your Cleaning Bill
Maryland treats a house and a workplace differently here, and the dividing line is not where most people assume it falls.
Your own residence
The Comptroller of Maryland defines a commercial or industrial building as any building, or part of a building, used for any purpose other than as a permanent private residence. A permanent private residence sits outside that definition, and the guidance treats the interior of an individually occupied apartment the same way, even when the building around it is commercial.
An office, shop or suite
The same guidance states that charges for cleaning commercial and industrial buildings are subject to Maryland’s 6 percent sales and use tax, and that the category takes in janitorial services along with floor, carpet, wall, window, ceiling and exterior cleaning. That is the bracket an office cleaning contract falls into.
This is the state’s published guidance rather than advice about one specific invoice, and the treatment of a particular property can turn on details. The Comptroller publishes the rules on janitorial and cleaning services and takes questions at 1-800-MDTAXES.
Letting Someone Into an Empty House Is the Real Decision
Price is what people ask about first. This is what the choice actually turns on.
Ask for it in writing and read the document rather than the website. The Federal Trade Commission’s guidance on hiring home services is to get proof instead of accepting a claim at face value, and the advice is worth applying to every company you shortlist, this one included. Quick Cleaning Services is insured and bonded, and will send the paperwork on request. A company that hesitates at that request has told you something.
Cleaners who have been background checked before working unsupervised in anyone’s home or workplace. That check happens before a first visit, not after a complaint. The company has operated in Gaithersburg since 2016, which in a trade with high turnover is itself worth asking about when you compare quotes.
Report the area within 24 hours of the service and the team returns to re-clean it at no additional cost. That is the 100% Satisfaction Guarantee, and the window is the part worth noting: a surface reported the next morning is the surface we left, while a surface reported the following week has had a week of ordinary life on it and is a different question.
Identically. The same 24 hour window and the same free return apply to a floor of offices, a retail space and a studio turnover, not only to houses. Several clients in Montgomery County book a home and a business with us at the same time, quoted separately and scheduled together.
Since 2016, founded by Nathalia Medeiros and based in Gaithersburg. The service area has grown out from there across Montgomery, Frederick, Howard and Carroll counties and into Washington, D.C. The about page covers how the company got here.
From Google, written by clients, reproduced word for word including the parts that are not flattering. None were solicited with a discount and none were edited for length. You can read them on the reviews page or go straight to the Google listing and compare the two.
Describe the Room. The Name Sorts Itself Out.
Nobody needs to arrive knowing the vocabulary. These are the eight, in the words people actually use when they write in.
“It is fine, I just want it handled”
A home that is already in reasonable shape and should stay that way without anyone thinking about it. That is regular cleaning on a weekly, biweekly or monthly rhythm, or standard cleaning as a one-off refresh of the rooms that matter most.
“Months have gone by”
Months of buildup, grout that has darkened, the tops of things nobody reaches. That is deep cleaning, and it is usually the right first visit even when a recurring plan is the real goal.
“There is a walkthrough on Friday”
A deposit, a settlement or a new tenant is riding on how the place looks empty. That is move-in and move-out cleaning, cleaned to an inspection standard rather than a living one.
“The contractors just left”
Grit in the window tracks, adhesive on new cabinets, drywall powder that settles again an hour after it is wiped. That is post-construction cleaning, and it is quoted as its own job.
“Guests check in at three”
A turnover on a clock, with a listing and a rating attached to it. That is Airbnb cleaning, the one service where the host stocks the linens and consumables and we work from what is on site.
“None of this is a house”
A workplace of any kind, from a medical suite to a coworking floor, books office and commercial cleaning. Carpet that needs more than a vacuum is carpet cleaning, booked on its own or alongside any of the others.
Still unsure after all that? Describe the situation on the estimate form rather than picking a name. If two services genuinely fit, the quote prices both and the choice stays yours. The services hub compares all eight side by side.
Your Question Is Not Here. Ask It Directly.
Describe the property and whatever you are unsure about in the same message. The reply carries a firm, flat-rate price and answers the question next to it.
Get Your Free EstimateBefore You Write In
Everything the Team Carries In, and the One Thing It Does Not
The practical end of the booking: equipment, products, and the edges of what a visit covers.
Yes, and it is not a line on the quote. Products and equipment travel with the team to every visit, so there is nothing to buy before a first booking and nothing to replace between visits. You are not expected to keep a cupboard stocked for us.
Yes. Tell us in advance rather than on the day, and leave the products out where the team will find them. People ask for this most often over a sealed stone counter, a finished wood floor, an allergy in the household or a preference about fragrance. Say so when you request the estimate and it travels with the booking.
One thing. Cleaning supplies still arrive with the team, but linens and guest consumables are the host’s to stock, and the turnover works from whatever is already on site. That is the single exception across all eight services, and it exists because every listing runs its own inventory.
Vacuuming is. Cleaning the carpet itself is a separate service, because lifting embedded soil out of fiber needs equipment and drying time that a housekeeping visit does not carry. It can be booked on its own or added alongside another service and quoted as its own line. The carpet cleaning page sets out the difference.
No. Apartments, condos, townhomes and single-family houses all price on the same three things: size, condition and how often you book. Worth knowing for anyone in a condo building: Maryland’s guidance treats the interior of an individually occupied apartment as a residence rather than as part of a commercial building, which is the distinction set out above.